Privacy policy

 

THE PREP LAB — PRIVACY POLICY

Overview

The Prep Lab (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our site, you agree to the practices described in this policy.


Information We Collect

Personal Information

When you make a purchase or create an account, we may collect:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment details (processed securely through Shopify’s payment partners)

Automatically Collected Information

When you browse our store, Shopify automatically collects:

  • IP address

  • Device type

  • Browser type

  • Cookies

  • Pages viewed

  • Time spent on the site

This helps us improve your shopping experience.


How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about your order

  • Provide customer support

  • Improve our website and services

  • Prevent fraud

  • Comply with legal requirements

We do not sell your personal information.


Sharing Your Information

We share your information only with trusted partners necessary to operate our store, including:

  • Shopify (our e‑commerce platform)

  • Payment processors (for secure transactions)

  • Fulfillment partners (to ship your order)

These partners are required to protect your data.


Cookies

Our website uses cookies to:

  • Keep your cart active

  • Remember your preferences

  • Improve site performance

You can disable cookies in your browser settings, but some features may not work properly.


Data Retention

We keep your order information for our records unless you request deletion. We may retain certain data to comply with legal obligations.


Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion

  • Opt out of marketing emails

To make a request, contact us at todden6767@gmail.com.


Security

We take reasonable measures to protect your information. However, no online system is 100% secure, so we encourage you to use strong passwords and protect your devices.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.


Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at: todden6767@gmail.com